SHIPPING POLICY
1. SHIPPING LOCATIONS
We ship to all 36 states in Nigeria including the Federal Capital Territory (FCT).
2. DELIVERY OPTIONS
- Standard Delivery
3-5 business days | All locations in Nigeria | Tracking included - Express Delivery
1-2 business days | Lagos & Abuja | Real-time tracking - Same-Day Delivery
Within 6 hours (orders before 2 PM) | Victoria Island, Ikoyi, Lekki Phase 1
3. PROCESSING TIME
Ready-to-Ship Items: 1-2 business days
Custom/Made-to-Order: 2-4 weeks
Personalized/Engraved: 3-5 business days
4. PACKAGING
All jewelry ships in luxury branded packaging with certificate of authenticity and care instructions.
Gift packaging available upon request with premium box, ribbon, and gift message card.
5. LOST OR DAMAGED PACKAGES
Contact us immediately if your package is lost or arrives damaged. All shipments are fully insured.
Take photos of any damage and contact us within 24 hours.
9. CONTACT US
Chat box at bottom right of screen | Contact Us page | WhatsApp: +234 813 690 6777
Sarafina’s Jewelry
Where Luxury Becomes Legacy