SHIPPING POLICY

1. SHIPPING LOCATIONS

We ship to all 36 states in Nigeria including the Federal Capital Territory (FCT).

 

2. DELIVERY OPTIONS

• Standard Delivery
  3-5 business days | All locations in Nigeria | Tracking included
• Express Delivery
  1-2 business days | Lagos & Abuja | Real-time tracking
• Same-Day Delivery
  Within 6 hours (orders before 2 PM) | Victoria Island, Ikoyi, Lekki Phase 1

 

3. PROCESSING TIME

Ready-to-Ship Items: 1-2 business days
Custom/Made-to-Order: 2-4 weeks
Personalized/Engraved: 3-5 business days

 

4. PACKAGING

All jewelry ships in luxury branded packaging with certificate of authenticity and care instructions.

Gift packaging available upon request with premium box, ribbon, and gift message card.

 

5. LOST OR DAMAGED PACKAGES

Contact us immediately if your package is lost or arrives damaged. All shipments are fully insured.

Take photos of any damage and contact us within 24 hours.

 

9. CONTACT US

Chat box at bottom right of screen | Contact Us page | WhatsApp: +234 813 690 6777

Sarafina’s Jewelry
Where Luxury Becomes Legacy